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Malaysian employers with ten or more local employees already pay one percent of monthly wages into a training fund. Most claim a fraction of it back, and many claim nothing at all. The question that decides whether digital learning is funded or self-funded is narrow and specific: is an HRD Corp claimable LMS subscription a real thing, or only the courses delivered on it?
It is a real thing, and it sits in a scheme most employers never open. The confusion is understandable, because the two funding routes for digital learning work differently, require different documentation, and have different rules about who has to be registered with HRD Corp.
Route one, the Computer-Based Training scheme. Employer's Circular No. 3/2024 lists the subscription to an LMS and the subscription to e-learning training content platforms as claimable items. Also claimable: training software and LMS development. The circular restricts this to the platform used for training purposes only, excluding other HR functions. Your LMS vendor does not need to be an HRD Corp registered training provider for this route.
Route two, HRD Corp Claimable Courses, also called SBL-Khas. This funds the delivery of a specific course. The provider must be registered with HRD Corp, the course must be registered on eTRiS, and fees are capped. E-learning is capped at RM125 per hour per participant, to a maximum of RM875 per day.
Most employers running digital learning can use both: the platform under CBT, the registered course content under HCC.
That last card is the one worth acting on. The forfeiture window was cut from five years to two with effect from January 2020, and a separate one-off deduction of fifteen percent hit employers whose balance exceeded RM50,000 while utilisation stayed under fifty percent, applied for financial years 2023 and 2024. An idle levy balance is not a savings account.
Verify before you rely on any figure here, including ours. HRD Corp scheme rules change with each budget cycle, and outdated rates circulate widely in vendor content and training-provider blogs. We checked everything above against HRD Corp primary sources in September 2026, with the circular numbers cited so you can confirm each one at hrdcorp.gov.my. Eligibility for any specific claim is at HRD Corp's discretion, and this is not tax or legal advice.
Written by Skills Caravan, which sells a learning platform, so the section on what a platform must produce for an audit is where our interest and your interest overlap. Read it as a checklist to test any vendor against, ours included. For the wider platform question in this region, see our overview of enterprise learning management in Malaysia and Singapore.
Before the claiming, the paying. Getting the levy base wrong is how employers either overpay for years or find themselves facing a penalty, and the rules are more specific than most payroll teams assume.
| Employees | Rate | Registration |
|---|---|---|
| 10 or more Malaysians | 1% of monthly wages | Mandatory |
| 5 to 9 Malaysians | 0.5% of monthly wages | Voluntary |
| Fewer than 5 | Not applicable | Not covered |
The calculation is basic salary less unpaid leave, plus fixed allowances, multiplied by the rate. Payment is due by the fifteenth of the following month. Employers may not deduct the levy from employee wages. Coverage now extends across virtually all sectors following the 2021 expansion under the PSMB Act, excluding only federal and state government.
Only wages of Malaysian citizens enter the calculation. Foreign workers are excluded, permanent residents are treated case by case, and interns and domestic servants do not count. A director drawing a salary is an employee for these purposes; a director receiving only director's fees is not.
Registration runs through eTRiS using Form 1, with processing usually within three days. An employer that becomes liable and receives an HRD Corp letter must respond within thirty days or risk a compound of up to RM2,000.
The statutory penalties are substantial. Failure to register under Section 13(2) of the PSMB Act carries a fine up to RM10,000, imprisonment up to a year, or both. Failure to pay the levy carries a fine up to RM20,000, imprisonment up to two years, or both, plus ten percent annual interest for each day of default.
One 2026 exemption worth checking. Registered employers in the private education sector, covering preschools, schools, vocational institutions and higher education, are exempt from the levy for the whole of 2026 under Circular 1/2026. If that describes your organisation, confirm your status directly with HRD Corp rather than assuming, since the exemption is time-boxed to the calendar year.
With the levy base settled, the question becomes which scheme funds what. That distinction is where most claims succeed or fail.
These two schemes fund different things, and conflating them is the single most common error in how digital learning gets claimed. One pays for the platform. The other pays for the course delivered on it.
The practical consequence is that a platform purchase and a course purchase follow different paths. If your e-learning content is registered with HRD Corp by a training provider, you have the option of claiming it under Claimable Courses instead of CBT.
"Your LMS vendor must be an HRD Corp registered training provider." Not for a CBT claim. The CBT scheme documentation requires a quotation, invoice, receipt, and a course-content summary. The registered-provider condition belongs to Claimable Courses. "CBT is capped at a percentage of your levy." No such cap exists for CBT. The fifty-percent-of-January-balance cap applies to the Industrial Training Scheme and to ALAT, not to CBT. A separate RM25,000 figure circulating online belongs to the IT scheme for hardware.
HRD Corp runs a wider set beyond these two: ALAT for training facilities and renovation, FWT for future workers, IT for information technology, ITS for industrial training, OJT for on-the-job training, RPL for recognition of prior learning, SBL as the general reimbursement scheme, SLB for joint training, and the MADANI Graduate Scheme introduced for graduate programmes from January 2026.
One naming note that causes confusion in vendor material: SBL-Khas and HRD Corp Claimable Courses are the same scheme, and HRDF is simply the former name of HRD Corp. Content still using the old terminology is not necessarily wrong, only dated.
Buy the platform under CBT. Deliver the registered course under Claimable Courses. Most employers running digital learning are entitled to use both, and most use neither.
Next: what the caps actually permit for online and blended delivery. If you are still deciding on a platform rather than claiming for one, evaluating an enterprise LMS platform covers the selection criteria.
Working out what an HRD Corp claimable LMS programme returns starts with the ceilings. The Allowable Cost Matrix in Employer's Circular No. 3/2024 sets them. These are maximums against which you claim actual cost, not entitlements, and they moved to an hourly basis for e-learning from January 2025.
| Delivery mode | Maximum claim | Basis |
|---|---|---|
| E-learning | RM125 / hour / participant, to RM875 / day | Per participant, scaling with hours |
| Remote online, public | RM1,750 / day / participant | 7-hour full day; RM1,000 half-day |
| Remote online, in-house | RM6,000 / day / group | Per group, not per head |
| Face-to-face, in-house | RM10,500 / day / group | 7-hour day; prorated below 5 pax |
| Face-to-face, public | RM1,750 / day / participant | Per participant |
E-learning is funded by the hour, so a short module claims proportionally less. The full day of seven hours reaches the RM875 ceiling.
E-learning must run at least one hour and cover at least one complete module to qualify. General claimable training usually has to reach four hours, a half day, so a one-hour compliance briefing or a short product webinar is not claimable on its own even though a one-hour e-learning module is. Group sizes matter too: the minimum is two participants, fees are prorated below five, and a single trainer is capped at fifty for soft-skills or twenty-five for technical training.
Programmes longer than seven hours are counted in additional blocks of a half day or full day rather than continuously, which is worth modelling before you design a multi-day curriculum around the cap.
Where the CBT route changes the maths. These per-day caps apply to course delivery under Claimable Courses. The platform subscription itself, claimed under CBT, has no equivalent per-participant ceiling and is approved against your quotation or receipt, subject to your available balance. So an employer training a large population sees the platform funded as a single capped-free line under CBT, while the registered courses run on it are funded per participant under the matrix above. The two stack rather than compete.
Understanding the ceilings is half of it. The other half is producing evidence that survives an audit, which is where online learning differs sharply from a classroom.
A classroom claim rests on a signed attendance sheet. Online and self-paced learning has no such sheet, and HRD Corp knows it, so the requirement becomes producing digital evidence that stands in for one. This is precisely where a platform either supports your claim or quietly undermines it.
The governing rule is the seventy-five percent attendance threshold: each learner must complete at least three quarters of the training hours, or the claim is prorated or rejected. For self-paced e-learning, that has to be demonstrable from system data rather than from anyone's word.
Read that list as a platform specification. An LMS that records only a completion tick, with no time data, no identity-matched login and no exportable activity report, leaves you unable to evidence a claim you were otherwise entitled to make. The gap surfaces at audit, long after the training is done.
For online learning, your evidence is your platform's log file. If the system cannot export it, the claim cannot be defended.
The claim also needs the ordinary paperwork: invoices with correct company details, proof of payment, the grant approval, and for Claimable Courses the provider and course registration. From Circular 4/2024, provider invoices must be e-Invoice compliant. Keep originals for around seven years, since HRD Corp conducts audits and may request additional verification well after payment.
This is the checklist to test any vendor against, ours included. Ask to see a real learner activity export: identity-matched logins, time per module, completion against the 75% line, and assessment scores, in a format you could hand to HRD Corp. A platform that cannot produce it on demand is a platform that will cost you claims. Skills Caravan produces these reports natively, and you should still make us show you rather than take the claim on trust.
With eligibility and evidence covered, what remains is the process and its deadlines, where entitled claims are most often lost. For measuring whether the training itself worked, separate from claiming for it, see measuring e-learning effectiveness.
Everything runs through eTRiS, the HRD Corp portal at etris.hrdcorp.gov.my. The process itself is straightforward. The deadlines are where employers forfeit claims they had every right to make.
The six-month window is the one that costs money. It was extended from the previous thirty-day rule, which is more generous than it used to be, but it is still a firm cutoff. Training delivered and never claimed within six months is training you funded yourself.
From 15 June 2026, in-house training may be conducted 14 days after grant approval, and public training 3 days after approval through to 31 December 2026, reverting to the 14-day rule from 1 January 2027. If your rollout timing is tight, this affects how early you must file.
Why claims actually fail. Rarely the training. The recurring causes are applying for the grant after training started, missing the six-month claim window, using an unregistered provider or course where the scheme requires registration, programmes under four hours, attendance below 75 percent, unsigned or missing attendance records, invoices without proper company details, and costs outside the Allowable Cost Matrix. Every one of those is a process failure you can prevent before spending a ringgit. For a broader view of what derails rollouts in this region, see our note on LMS implementation mistakes in Malaysia and Singapore.
Employers operating across both markets often assume the funding works the same way. It does not, and the difference matters most for exactly the thing this article is about: claiming for a platform.
| Feature | Malaysia (HRD Corp) | Singapore |
|---|---|---|
| Levy rate | 1% of wages | 0.25% SDL, capped at S$11.25/employee/month |
| Claim from own pool | Yes, accumulated levy | No equivalent pool |
| Platform / LMS licence claim | Yes, under CBT | No direct equivalent |
| Course-fee support | Capped per matrix | SSG subsidy on approved courses |
| Enterprise credit | Not applicable | SFEC, S$10,000 |
| Manpower-cost subsidy | Allowances within caps | Absentee Payroll, S$4.50/hr, capped |
The structural contrast is the headline. Malaysia lets an employer recover a broad range of self-directed training spend, including an LMS or e-learning platform subscription, from its own accumulated levy. Singapore subsidises approved course fees and manpower costs, and gives eligible employers a capped enterprise credit, but has no general mechanism to claim a platform licence back.
The SkillsFuture Enterprise Credit is changing. The current tranche expires on 30 November 2026, and a redesigned scheme launches on 1 December 2026, giving eligible employers a fresh S$10,000 credit. Absentee Payroll runs at a fixed S$4.50 per hour with a S$100,000 annual cap per company. Both fund people and courses, not platforms.
In Malaysia your LMS subscription is claimable. In Singapore, it is a business expense. A group running one training budget across both markets should model them separately.
For the Singapore data-governance requirements that sit alongside funding, see PDPA-compliant learning platforms. For the wider regional rollout picture, our overview of learning management solutions in Malaysia and Singapore covers the problems platforms solve beyond funding.
Written by a learning-platform vendor, so the parts most worth trusting are the ones that send you to HRD Corp rather than to us. Four limits to hold in mind.
HRD Corp rates, caps and scheme rules are revised each budget cycle, and outdated numbers are republished constantly across training-provider and vendor blogs. Everything above was verified against HRD Corp primary sources in September 2026, with circular numbers cited. Before you rely on any rate, cap, or deadline in a real claim, confirm it at hrdcorp.gov.my for the current cycle.
Meeting every documented condition improves your odds; it does not guarantee approval. HRD Corp assesses each claim, may request further verification, and exercises discretion. Treat this guide as preparation for that assessment, not a substitute for it.
The circular allows an LMS subscription for training, excluding other HR functions. A platform that also runs payroll or core HR will not be claimable in full, and exactly how a mixed-use system is apportioned is a question for HRD Corp on your specific configuration. Do not assume a whole-suite subscription is wholly claimable.
It is a plain-language reference to help an HR or L and D team scope a claim and brief a finance function. Your levy liability, eligibility and documentation obligations depend on your circumstances. Confirm them with HRD Corp and your own advisers.
Section 5 states that Skills Caravan produces the audit-ready activity reports HRD Corp expects for online learning. That is accurate, and you should still make us demonstrate it against a real claim scenario rather than accept it. The same test applies to any platform you evaluate.
None of that changes the core finding, which is unusually clear for this kind of scheme: the platform is claimable, and most employers are leaving the entitlement unused.
For an HRD Corp claimable LMS decision, the sequence below moves from checking your position to filing correctly. It assumes you are already registered and paying the levy.
The first two are internal and cost nothing to answer. They usually reveal either an unused balance worth claiming or a forfeiture date worth beating. For a wider view of running training programmes in the region, employee training in Malaysia and Singapore covers the operating model around the funding.
Claiming for an HRD Corp claimable LMS goes wrong in five predictable ways, and every one is preventable before you spend.
The single most expensive assumption. The LMS subscription itself is claimable under CBT. Employers who never open that scheme fund their platform out of pocket while their levy sits idle.
Trying to claim a platform subscription under Claimable Courses, or a delivered course under CBT. They have different rules on registration, caps, and timing. Wrong scheme, rejected claim.
The grant must be approved first. Retrospective applications are the most common reason for rejection, and no amount of good documentation fixes the ordering.
An LMS that records only a completion tick leaves you unable to prove the 75 percent attendance rule was met. The claim fails at audit, after the training is done and paid for.
Two years without a claim and the balance forfeits, RM10,000 aside. A large idle balance also risks the one-off 15 percent deduction. Unused levy is not saved; it is lost.
A Malaysian employer paying the HRD levy can claim its digital learning back through two routes. The Computer-Based Training scheme funds the platform, including an LMS or e-learning content subscription for training purposes, with no registered-provider requirement. HRD Corp Claimable Courses funds the delivered course, through a registered provider, capped at RM125 per hour per participant for e-learning. Most employers can use both, and most use neither.
The rules that decide success are procedural: apply for the grant before training, evidence online learning with identity-matched activity logs against the 75 percent threshold, and file the claim within six months. The clock that costs money is the two-year forfeiture on unused levy.
Verify every figure at hrdcorp.gov.my before you file, because the rates change each budget cycle and stale numbers are everywhere. The entitlement, though, is stable and under-used: your platform is claimable.
Related reading for employers in the region: what an LMS is and does in Malaysia and Singapore, measuring LMS ROI, and running your first online training programme.
HRD Corp expects identity-matched login records, time-on-module and completion logs for online claims. We will show you the exact reports Skills Caravan produces for a levy claim, and how the subscription itself is structured for CBT eligibility. Bring your levy questions.
Zainab is an experienced LearnTech leader with a strong track record of building and scaling digital learning solutions across the Middle East, Africa, APAC, the UK, and the USA. With deep expertise in Generative AI, capability development, and data-driven learning strategies, she has helped organizations modernize their learning ecosystems, enhance employee readiness, and deliver impactful, scalable L&D outcomes. Her work blends innovation with strategic clarity, enabling enterprises to adopt future-ready learning models that drive sustainable growth.
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